IT MATTERS FRI: Empowering Your Employees
In a fierce & competitive business landscape for clients, talent, resources & more, every business is looking for some type of edge or advantage over the competition.
As owners and/or leaders of a business, one available edge is the Empowerment of your Employees.
Allow your employees to be more responsible for their jobs, take decisions, and control their own destiny at work.
Empowerment breeds individual & group confidence enabling people to work more efficiently & effectively b/c when people are confident within their work & organization, they're more willing to identify problems & suggest ways to improve client satisfaction; business services or products.
As Howard Schultz said "People want guidance not Rhetoric. They need to know what the plan of action is and how it will be implemented. They want to be given responsibility to help solve the problem and the authority to act on it"
Don't micromanage. Empower them.